The past two covid-engulfed years have proven to be challenging for the foreign domestic helper industry. Tightened measures around the world led to a shortage of helpers making it challenging for families looking for the right help, whilst existing helpers either found themselves stuck in situations where they were not able to progress anywhere, or simply locked down and unable to travel for work. Furthermore, with most companies shifting to a work from home set-up, the situation can be quite stressful and challenging for everyone.
In an effort to address some of these challenges, Ministry of Helpers has emerged with an innovative and comprehensive solution that aims to make the process easier and more efficient for the parties involved.
Launched last month this year, Ministry of Helpers is a dynamic, inclusive, one-stop e- platform developed to better serve the needs of both employers and foreign domestic helpers. Having found that close to 50 percent of helper/employer matches did not survive past one year, the founders behind Ministry of Helpers realised the need to overhaul the sector and its processes to weed out the inefficiencies and non-transparency.
Creating connections and open communication channels
Ministry of Helpers noticed the missing gap of connectivity and communication needed between employers and helpers, thus, equipping the platform with a full suite of tools and services. These tools aim to empower and educate users with the right resources and expertise, leveraging the power of technology to provide a richer experience in managing and growing human connections. Its mission is to equalise informational imbalance by providing transparency and accessibility to all parties involved, creating better, meaningful connections between them for an ultimately better home.
The process of hiring a foreign domestic helper can be tedious regardless if you are a seasoned employer or totally new to it. After all, it’s not just about finding a helper that’s a great fit for the family, but also the paperwork, rules, fees, and bureaucracy that one needs to go through to ensure a smooth and successful process.
Finding the right helper, and likewise, choosing the right employer has always been a daunting task for both parties. Employers are looking for someone who is trustworthy to take care of their family needs while helpers are looking for a safe and comfortable workplace where one can have the opportunity to grow on top of attractive compensation and perks.
With hundreds of profiles to choose from, Ministry of Helpers has a search filter for preferences, shortlists for matches, and an interview system to speed up the process of engaging the right connections and making informed decisions. This enables employers and helpers to easily connect and hire or be hired directly on the platform, eliminating the hassle and paperwork of working through a middleman.
“We saw the way COVID-19 changed our homes. It went from somewhere we can unwind to also becoming a hub for working and learning from home. We want to help create a home where things just work, where people connect and everyone can grow – both employers and helpers. Ministry of Helpers aims to achieve that with a structural and meaningful difference by doing business and doing good simultaneously. At the same time, we want to eliminate inequality, inefficiency, and create longer lasting and enjoyable relationships. Residents in Singapore can look forward to a more efficient, effective, and transparent way to manage their homes. Ministry of Helpers is not an FDW agency, but an integrated and inclusive platform to provide progress for all.” – Dirk van Motman, Co-Founder of Ministry of Helpers.
As part of the company’s mission to provide equal access and progress for all, the Ministry of Helpers extends its services beyond matching and into managing and developing for both helpers and employers. Offering training and self-improvement programs (in partnership with StepUp) as well as financial management and communication tools that are easily accessible to both parties. These features include a task scheduler that syncs with the user’s calendar and can be used and populated by both helper and employer, comprehensive training programs with over 100 videos and quizzes for helpers that include certifications, as well as financial services that help to manage household expenditures digitally, salary payments and low costs remittances.
With the government’s direction of building a resilient nation in the midst of an endemic situation, there’s no better time to take steps towards fostering and connecting better human relationships with your existing helper or welcoming a new one.
Ministry of Helpers makes this possible as an on-the-go platform that will forever change the way employers and helpers manage the day-to-day with its task management system.
What to expect?
- Optimized Matching – uses its own intelligent AI-driven matching capabilities to provide the best possible results.
- Contract Transparency – provides structured and transparent contracts
- Privacy & Safety – has a personal e-Vault for safe storage of documents,
- contracts and biodata.
- Governance: There is a strict ethical and legal governance of FDW value chain
- and related processes.
- Inclusion – enables access to financial services.
- Development – provides a social community and learning and development
- Partnership – offers a shared platform to carefully selected providers of services.
Setting up your Ministry of Helpers account is hassle-free. It comes with a personalised dashboard that includes home & helper management services, available in web, app, and mobile formats for easier and convenient navigations for employers while providing personal development opportunities for helpers.
Features offered on their platform are intuitive and transparent. Currently, there are three notable features on the app, including HR & Recruitment, Task & HR Management, and Personal & Professional Growth.
Users can sign up for a free account through the Ministry of Helpers website here, or opt for access to the full suite of tools and features for an exclusive introductory fee of just $88. Follow Ministry of Helpers on Facebook and Instagram for the latest updates.